British Gas has been fined £200,000 after it stopped customers switching to rival suppliers, the energy regulator announced today. An investigation by Ofgem found the company raised objections to ...

British Gas has been slammed for calling customers in the middle of the night for feedback on the energy provider's performance, leaving one customer fearing her mother had died. Customers were ...

British Gas has a new identity, which will be rolled out in full between now and January. Interestingly, it has been designed by an advertising agency: CHI & Partners, who also look after the energy ...

British Gas has announced that it will stop applying for court warrants that give them access to customers’ homes to fit prepayment meters. This follows reports from The Times which revealed ...

British Gas customers have been rudely awoken by a call in the middle of the night asking them for feedback, it’s been revealed. Citing a ‘technical issue’ for the calls around 3.15am ...

Watchdog received complaints from viewers about the customer service they had received from British Gas. This included Kelly Mahoney who was owed over £1000 credit from British Gas due to back ...

In 2021, a specific British Gas Energy Support Fund was also set up by the Trust in response to the cost-of-living crisis to support British Gas customers. The funds are still open for ...

which prompted British Gas to set up the British Gas Energy Trust to help those struggling to afford their energy bills. “British Gas has now donated over £200million to the charity since then ...

British Gas is partnering with Forster Group to enable nationwide solar power and battery storage installations, the energy firm has confirmed this week. British Gas has extended its solar reach ...

British Gas has been ringing customers in the middle of the night asking them for feedback about its performance, The Telegraph can reveal. A “technical issue” meant numerous customers were ...

British Gas has extended its solar reach into Scotland with a Forster Group partnership. British Gas is partnering with Forster Group to enable nationwide solar power and battery storage installations ...