When replacing the clutch assembly, replace all of the parts that come with the kit. Open the Kenmore washer's lid and pry the cap off the top of the agitator, using a flathead screwdriver.

Although the basics of door boot seal installation are consistent across models, every Kenmore washer differs in the details. Consult the appliance's repair manual for model-specific instructions.

Sears home services responded quickly and the Technician found the Kenmore washer, no spin problem quickly. The problem was that the labor cost for the repair ... He ordered parts and when I ...

The most affordable type of microwave repair you might need is a fuse replacement for a countertop model ... stove appliance repair cost? Expect to pay between $200 and $500 for most electric ...

David Spisak, CEO of Disruptive Growth Solutions, says despite service departments doing a better job communicating with customers. But 70 percent still defect to independent repair facilities ...

2. Write a “frequently asked questions” section of the training manual that addresses customer service issues as they relate to your specific type of small business. Elaborate on specific ...

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A manual transmission is one with a stick for shifting gears and a third pedal for operating a clutch. Many automatic transmissions now enable manual shifting, and one style is even known as an ...

Ever wonder how many Fortune 500 companies are in your state? (Or how often those companies made the cut over the last 20 years?) Our director of infographics, Nicolas Rapp, offers a look at where ...